Terms and Conditions

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BY USING THE APPLICATION, YOU AGREE TO OUR CONTRACT; IF YOU DO NOT AGREE, EITHER NOW OR IN THE FUTURE, DO NOT USE THE WEBSITE, THE APPLICATION, THE CONTENT and SERVICE. YOU SHOULD READ THIS CAREFULLY, WITH PARTICULAR REGARD TO (BUT NOT LIMITED TO) THE PRIVACY AND COOKIES POLICY, THE USAGE RESTRICTION, YOUR CANCELLATION RIGHTS AND THE RULES GOVERNING LIABILITY.
These Terms govern
• the use of this Application, the Content and Service associated to its use,
• and, any other related Agreement or legal relationship with the Owner in a legally binding way. Capitalised words are defined in the relevant dedicated section at the end of this terms and conditions.

CAPITALIZED WORDS are defined in the relevant specific section of this document.

The User must read this document carefully.
Nothing in these Terms creates any relationship of employment, agency, or partnership between the
involved parties.

LEF Educational Services Ltd - Limited, a company incorporated in England and Wales (registered number 14214975) - address: 14 Orchard Close - AL1 1JP - St Albans - United Kingdom -
VAT – 434 4022 32
Contact: +44 7930241139
Owner contact email: [email protected]

«This Application» refers to
• This Website/Application, including its subdomains and any other websites and Applications through which the Owner makes its Service available;
• Applications for mobile, tablet and other smart device systems;
• the Services;

The following documents are incorporated by reference into these Terms:

What the User should know at a glance
• Please note that some provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all Users.
• Usage of this Application and the Service is age restricted, as detailed in the relevant section of this document.
• The right of withdrawal only applies to European Consumers. The right of withdrawal, also commonly called the right of cancellation in the UK, is consistently referred to as “the right of withdrawal” within this document.
• Minors may access this Application and use its Service only under parental or adult supervision.
• By registering, Users agree to be fully responsible for all activities that occur under their username and password.

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using this
Application and the Service provided by the Owner, including and not limited to digital Content, services, materials and other offerings including tutoring services, free or paid for (“Our Material/Content”) made available to You by us through or directly in connection with the Learn English Facil website located www.learnenglishfacil.com and all associated sites linked to it (“Website”).
Single or additional conditions of use or access may apply in specific scenarios and in such cases are
additionally indicated within this document.
By using this Application, Users confirm to meet the following requirements:
• There are no restrictions for Users in terms of being Consumers or Business Users;
• Users must be older than 13;
• Minors may only use this Application under parental or adult supervision;
• Users aren’t located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist-supporting” country;
• Users aren’t listed on any U.S. Government list of prohibited or restricted parties;"

Consumers agree to use the Application and Our Material for lawful purposes only and that Your use of the Application and Our Material is and shall in no way be unlawful, dishonest, discourteous, rude, harmful, aggressive, abusive, sexualised, or fraudulent, and does not have the intention, effect, or likely effect of damaging us, Our licensors, or any other person, either reputationally, financially or in any other way. We have included a non-exhaustive list of Content or activity which must not be submitted via the Application and conduct which we would consider a breach, at Appendix A at the bottom of Our Contract. For the avoidance of doubt, generally being rude toward or otherwise acting without due regard for the health and wellbeing, privacy, and/or feelings of other Consumers would amount to a breach of this condition;

License

The Application is Our property and that of Our licensors. All rights are reserved and updates and modifications to the Application and its Content will vest in us or Our licensor, as applicable. As long as You comply with Our Contract and subject to its terms, we are agreeable to Your use of the Application and Content on a limited, fully revocable, personal, non-exclusive, non-transferable, and non-sub-licensable basis so that You may access, internally use and display the Application and Content as an individual only at Your location solely as necessary to browse and/or participate in Our Material as permitted by Our Contract. If You do not comply with Our Contract, or we suspect You have not complied, we may terminate Your use of the Application and Content immediately.

Account registration
To use the Service Users must register or create a User account, providing all required data or information in a complete and truthful manner.
Failure to do so will cause unavailability of the Service.
Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by this Application.
By registering, Users agree to be fully responsible for all activities that occur under their username and password.
Users are required to immediately and unambiguously inform the Owner via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen. If You have been invited to set up an Account by an organisation other than the ""Owner"" (i.e. Your employer or Your Teacher), You agree to abide by any additional terms and conditions, policies and procedures issued or made available to You by them. Where You have an Account, we may notify You of certain matters by sending an email message to the email address You have provided us with, or via post, or by internal communication with functionality offered to Account holders by the Application. Notices shall become effective immediately.

Conditions for account registration
Registration of User accounts on this Application is subject to the conditions outlined below. By registering, Users agree to meet such conditions.
• Accounts registered by bots or any other automated methods are not permitted.
• Unless otherwise specified, each User must register only one account.
• Unless explicitly permitted, a User account may not be shared with other persons.

Account termination
Users can terminate their account and stop using the Service subject to the conditions and according to the procedures outlined in the relevant section of this Application.

Account suspension and deletion

The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of these Terms.

The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.
The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

Contenido en esta Aplicación

“Derechos” sobre el Contenido de esta Aplicación
The Owner holds and reserves all intellectual property rights for any such Content.

Users may not therefore use such Content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicence, edit, transfer/assign to third parties or create derivative works from the Content available on this Application, nor allow any third party to do so through the User or their device, even without the User's knowledge.
Users understand and agree that this Application and Our Material (including all text, graphics, interfaces, trademarks, logos, sounds, music, artwork and code, including but not limited to the structure, expression, ""look and feel"" and arrangement) is owned, controlled or licensed by us, and is protected by copyright, patent, trademark, and other intellectual property rights and laws, and that accordingly no part of it should ever be archived, copied, displayed, reproduced, republished, broadcast, licenced, offered for sale or use, have a derivative work made from it, exploited, uploaded, posted, encoded, translated, transmitted, modified or distributed in any way (including ""mirroring"") to any other computer, server, website, Application or other medium for publication or distribution or for any purpose other than that which is expressly permitted by Our Contract, without Our express prior written consent.
You must comply with all copyright notices or restrictions contained in the Application and Our Material and may not delete any attributions, or legal or proprietary notices.
You agree that You have no rights in or to the Application or Our Material save as we may expressly grant You, and that if any of Our present and/or future intellectual property rights vest in You, whether by operation of law or otherwise, You shall immediately on request and at no cost assign all right, title and interest (whether legal or beneficial) in them to the Owner, throughout the world and to the fullest and greatest extent possible.
You unconditionally and irrevocably waive any and all moral rights You may have either now or in the future existing in or in connection with the Application and Our Material and agree to sign, execute and do all such documents, deeds, acts, and things as we may require acting reasonably in order to assign any such intellectual property to the Owner, to carry out the intended purpose of Our Contract, or to identify, obtain, protect, or enforce Our rights under Our Contract.
Where explicitly stated on this Application, the User may download, copy and/or share some Content available through this Application for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented. Any applicable statutory limitation or exception to copyright shall stay unaffected..

Access to provided Content
Content that Users provide to this Application is made available according to the criteria outlined within this section.

Private Content
Private Content provided by Users shall stay private and will not be shared with any third parties or accessed by the Owner without the User’s explicit consent.
Users may (and are encouraged to) check on this Application to find details of who can access the Content they provide.

Access to external resources
Through this Application Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their Content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in Content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use 
This Application and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of this Application and/or the Service violates no applicable law, regulations or third-party rights.
Users agree to use the Application and Our Material for lawful purposes only and that Your use of the Application and Our Material is and shall in no way be unlawful, dishonest, discourteous, rude, harmful, aggressive, abusive, sexualised, or fraudulent, and does not have the intention, effect, or likely effect of damaging us, Our licensors, or any other person, either reputationally, financially or in any other way. We have included a non-exhaustive list of Content or activity which must not be submitted via the Application and conduct which we would consider a breach, at Appendix A at the bottom of Our Contract. For the avoidance of doubt, generally being rude toward or otherwise acting without due regard for the health and wellbeing, privacy, and/or feelings of other Consumers would amount to a breach of this condition;"

Users agree to use this Application or the Services on a basis which does not either intentionally or otherwise indirectly seek to breach the terms of Our Contract which includes, without limitation, displaying, listening to, and/or interacting with, Our Material in close proximity with or to other persons such that they may enjoy a ‘passive’ or otherwise learning experience.
Users agree not to (and will not attempt to) circumvent, remove, disable, alter, deactivate, damage or otherwise interfere with any display, access, protection or security related features of the Application and Our Material, and will not knowingly or recklessly use, transmit, send or submit any data that contains robots, spiders, scrapers, viruses, Trojan horses, worms, time-bombs, key-stroke loggers, spyware, adware, any other harmful programs or similar computer code designed to adversely affect the operation of any computer software/ hardware, nor will You decompile, reverse engineer, disassemble, manipulate, mine, display, frame or extract any aspect of the Application and Content;
Except where expressly permitted to do so as a Teacher which shall be subject to the additional conditions, and excepting that in the case of a corporate booking You may be a User because Your employer has paid for access to the Application and Our Services to improve Your English to assist You in connection with carrying out Your responsibilities at work, You agree not to use or access the Application, Content and services for any commercial or business related uses whatsoever or for the benefit of any third party, including but not limited to the sale of access to or support of the use of the Application, Content and Services or any associated Content or material whether such sale is as a primary offering or offered in support of the delivery of an alternative primary offering;
Users agree to use the Application, Content and Services in a way which does not infringe the rights of third parties or restrict or prevent anyone else’s use and enjoyment of the Application and Our Material. Where in the course of interacting with Our Content You submit Content to us, then without prejudice to Our absolute discretion (which we reserve) to simply delete the Content provided, You represent, warrant and undertake that You have all necessary intellectual property rights to the same, and grant us an irrevocable, worldwide, perpetual, royalty-free and non-exclusive licence to use, distribute, reproduce, modify, adapt, publicly perform and publicly display or otherwise exploit Content on the Application and/or in the Our Material, with the right to sublicense such rights for any purpose associated with the provision of the Application and the Our Material;
Users agree not to ask for any personal data of any Consumer, Teacher or Guest of the Application, Content or Services;
Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate
interests including by denying Users access to this Application or the Service, terminating Contracts, reporting any misconduct performed through this Application or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the activities above. In short below
• violate laws, regulations and/or these Terms;
• infringe any third-party rights;
• considerably impair the Owner’s legitimate interests;
• offend the Owner or any third party.

If the Application, Content and Service ever contains links to websites that are provided by third parties, You agree and acknowledge that we do not have any control over the Content on those websites, and that we are not responsible for the security of any information You give to them and/or any loss or damage that may come from Your use of them or any sites they onward link to. We disclaim all liability in relation to and You release us from any claims or disputes that may come from using those websites.

User can ask for content to be removed from Our Application and we will do so if it is necessary in order to comply with data protection legislation or it breaches intellectual property laws or otherwise may be obscene or defamatory.

E-mail us on [email protected] to ask for Content to be removed including the web address (URL) of the Content, explaining who You are, Your relationship to the content and providing contact details, and explaining fully why You think it should be removed. We will either request further information or reply to confirms Our decision.

To address Your complain use the example of the form at the end of the Contract.

You understand and agree that it may be necessary for us to permanently or temporarily suspend Your use of the Application and/or access to the Our Material. This may be for legal or other reasons (including but not limited to site maintenance) and where sensible, practicable and lawful we will notify You of any anticipated disruption or impact. We will try to have site maintenance undertaken at minimally disruptive times but that may not always be possible such as in cases of emergency or urgent issue.

TERMS AND CONDITIONS OF SALE 

Paid Products
Some of the Products provided on this Application, as part of the Service, are provided on the basis of payment.
The fees, duration, and conditions applicable to the purchase of such Products are described below and in the dedicated sections of this Application.

To purchase Products, the User must register or log into this Application
.
Product description

Prices, descriptions, Content or availability of Products are outlined in the respective sections of this Application and are subject to change without notice.
While Products on this Application are presented with the greatest accuracy technically possible,
representation on this Application through any means (including, as the case may be, graphic Material, images, colours, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.
The characteristics of the chosen Product will be outlined during the purchasing process.

Users acknowledge, understand and agree that the Application, Content and Service (including the lessons, exercises, tests, and quizzes) may change from time to time without prior notice to You, and that we may stop or suspend (permanently or temporarily) providing the Application and Our Material (or any part of them) to
You for whatever reason, at Our sole discretion, without prior notice to You. This may be for legal or other reasons (including but not limited to site maintenance) and where sensible, practicable and lawful we will notify You of any anticipated disruption or impact. We will try to have site maintenance undertaken at minimally disruptive times but that may not always be possible;"

Courses (live and in self-study mode)
These consist of non-transferable privileges assigned to a named user (User/Consumer) which are supplied in exchange for a fee which is paid up-front to access some or all (dependant on what Course may be purchased) of the library of online self-study Materials within Our Application known as Our ‘grammar platform’ for a certain defined access period, and participate in a series of structured and scheduled ‘group virtual tutoring sessions’ delivered over a defined period and conducted via Zoom (or an alternative video conference tool that we designate) available to Users only and which have been designed to complement and expand on self-study activity.

It is essential that You are aware that all courses are delivered in English. 


By placing a booking, which if accepted will lead to a further Contract incorporating the terms of Our Contract being created, You confirm that the User can read, write, and understand English to a level which is consistent with the course being taken. If You have any doubt, You should discuss this with us before placing the booking. This will not be a valid reason for You to request a cancellation of any purchase made under Our Contract.

The Application provides an online test
that is accessible upon registration and accepting Our Terms and conditions. This test helps the evaluation of the User's English level (I.e B1, B2 o C1). We cannot be responsible for the result of the online knowledge test as it is done without Our supervision. For courses that include live virtual tutoring sessions and aim at preparing for certification an oral test on the phone or videoconference might be provided in order to validate the level of the User interested in registering to such courses

Additional study Materials (i.e. supplementary to that on the ‘grammar platform’) may be made available to Consumers by the tutor during the course.

The group virtual tutoring sessions will not include more than eight (8) Consumers and will be recorded (see conditions below).
Where a User does not attend a scheduled virtual tutoring session, he or she shall not have an opportunity to re-take the class but a recording of the same with certain privacy related changes may be made available to him or her to view online for up to fourteen (14) days after the scheduled time. There will be no entitlement to any refund for any absence.
Users must observe class rules (as notified to him or her by the tutor from time to time) and in line with the Content or activity which is not permitted” at the end of this document – appendix A.
The Owner reserve the right to replace a tutor with an equivalently capable tutor at any time and without reason before the start of a session.
Grammar Platform Access Passes
These consist of non-transferable privileges assigned to a named User to access some or all (dependant on what pass or bundle of passes may be purchased) of the library of online self-study Material within Our Material known as Our ‘grammar platform’ for a certain defined period in exchange for a fee which is paid up-front.
Teacher / Tutor use
A Teacher/Tutor is permitted to use the ‘grammar platform’ to train and educate him or herself only in the approach we take to teaching grammar. The Teacher should, without prejudice to any other provision of Our Contract, respect Our intellectual property rights, and must comply with the following important conditions at all times.

One2One classes (private classes)
These consist of non-transferable live virtual tutoring sessions conducted via Zoom (or an alternative video conference tool that we designate) for a single named User (USER/Consumer) held at times agreed between us and the Consumer. One tutor and one Consumer attend and they are paid for upfront.

The sessions might be recorded for the purpose of the improvement of the users (See above).

We reserve the right to replace a tutor with an equivalently capable tutor at any time and without reason before the start of a session.

Consumers must observe class rules (as notified to him or her by the tutor from time to time).

Minimum configuration to run the application

The Consumer may be required to use third-party video conferencing software specified by us from time to time. The software we use shall be made clear to the User prior, he or she will be responsible for checking they can meet the pre-condition of already having that installed, prior to purchase. The Consumer shall be required to obtain such video conferencing software at their own cost and to carry out his or her own enquires in relation to the use and installation of the software prior to obtaining it. We disclaim liability fully and make no representations or warranties in relation to such third-party video conferencing software.
Purchasing process 

Any steps needed from Product choice to order submission, form part of the purchasing process. The purchasing process includes these steps:
• Users must indicate the desired Product by selecting it, including, where possible, quantity and specific characteristics, to make it appear in the purchase selection.
• Users may review their purchase selection, modify, remove or add items.
• Users will be required to specify their billing address, contact details and a payment method of their choice.
• If the purchase results in a product being shipped, Users may need to indicate a shipping address. During the purchasing process, Users may, at any time, modify, correct or change the information provided, or altogether abort the purchasing process with no consequence.
• After providing all required information, Users must carefully review the order and, subsequently, may proceed to checkout.
• By clicking on the checkout button, Users open the Stripe checkout view wherein they will be required to specify their contact details and a payment method of their choice.
• Users, who have not already done so, may ask Stripe to store their payment information for future purchases on this Application or sites that use Stripe as a payment gateway. The User may read the privacy policy of Stripe and this Application to learn more about the data processing and User rights regarding their data.
To submit the order, Users must accept these Terms and use the respective button or mechanism on this Application, hereby committing to pay the agreed-upon price.
Order submission
When the User submits an order, the following applies:
• The submission of an order determines Contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page.
• In case the purchased Product requires active input from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly.
• Upon submission of the order, Users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.
Prices on this Application are displayed:
• Including all applicable fees, taxes and costs.

 Offers and discounts
The Owner may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of this Application.
Offers and discounts are always granted at the Owner’s sole discretion.

Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future.

Depending on the case, discounts or offers shall be valid for a limited time only or while stocks last. If an offer or discount is limited by time, the time indications refer to the time zone of the Owner, as indicated in the Owner’s location details in this document, unless otherwise specified.

Coupons
Offers or discounts can be based on Coupons.
If breach of the conditions applicable to Coupons occurs, the Owner can legitimately refuse to fulfil its Contractual obligations and expressly reserves the right to take appropriate legal action to protect its rights and interests.
Notwithstanding the provisions below, any additional or diverging rules applicable to using the Coupon displayed in the corresponding information page or on the Coupon itself shall always prevail.
Unless otherwise stated, these rules apply to the use of Coupons:
• Each Coupon is only valid when used in the manner and within the timeframe specified on the Application and/or the Coupon;
• A Coupon may only be applied, in its entirety, at the actual time of purchase – partial use is not permitted;
• Unless otherwise stated, single-use Coupons may only be used once per purchase and therefore may only be applied a single time even in cases involving instalment-based purchases;
• A Coupon cannot be applied cumulatively;
• The Coupon must be redeemed exclusively within the time specified in the offer. After this period, the Coupon will automatically expire, precluding any possibility for the User to claim the relevant rights, including cash-out;
• The User is not entitled to any credit/refund/compensation if there is a difference between the value of the Coupon and the redeemed value;
• The Coupon is intended solely for non–commercial use. Any reproduction, counterfeiting and commercial trade of the Coupon is strictly forbidden, along with any illegal activity related to the purchase and/or use of the Coupon.
Methods of payment
Information related to accepted payment methods are made available during the purchasing process.
Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Application.

All payments are independently processed through third-party services. Therefore, this Application does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.

If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User."

Users agree to pay the amount specified on the Application Access to and use of Our Application and Our Material may be denied or suspended entirely pending receipt by us of payment. The use of certain payment methods requires You to accept the terms of third parties. We do not have control over the services provided by such third parties, nor do we control the terms of service they may impose. To the extent permissible by governing law, we are not responsible for delay or failure in relation to such services.

If you are making a business/self-employed booking and are registered for VAT in the UK, then VAT will be added to your invoice (if you provide us with your VAT number). If you are making a business/self-employed booking and are based in the UK but not registered for VAT, then no VAT will be added to your invoice (if you can prove that you are a registered business in the UK).
If you are making a corporate/self-employed booking and are registered with a VAT number in an EU country, then VAT will be added to your invoice at 0% (if you provide us with your VAT number or can demonstrate that you are a registered business in the country where the service will be used). If you are making a corporate/self-employed booking and are registered with a VAT number in a country outside of the UK or EU, then we will invoice you without VAT/GST (if you provide us with your VAT number or demonstrate that you are a registered business in the country where the service will be used).

If the sales tax percentage changes between your order and payment, the amount of sales tax payable will be automatically adjusted at the time of payment.
The Owner reserves the right to vary any fees in advance of any purchase at Our sole discretion. Any variation or amendment will be effective immediately upon posting on Our Application.
If You are a company and pay us to provide one or more of the above to other people (‘corporate booking’), You must comply with the obligations which refer to “You” and You must ensure that the person or people You are paying for are aware that they need to comply, and subsequently agree to comply with all the obligations that bind You, on exactly the same basis, prior to providing their contacts details to us for Account set-up. They will be required to agree to Our Contract when setting up an Account. In addition to the Account holder, You as the party paying us will be entirely responsible for their actions as though You Yourself were carrying them out.
Should You wish to change Your start date (and thus be enrolled on a the same course but starting earlier or later), You will be charged an administration fee of 40Eur. All course change requests must be made by e-mail to [email protected].
Course moves will be made at Our discretion, will depend on the availability of other similar courses, and can only be made once. Course moves can only be made if there are more than 14 days before the first day of the Course. By this time, class and tutor allocation which will have taken place.
The owner reserves the right to make changes to Your start date, if it is necessary, in Our sole discretion.

Authorization for future PayPal payment 
If Users authorise the PayPal feature which allows future purchases, this Application will store an
identification code linked to the Users’ PayPal account. This will authorise this Application to automatically process payments for future purchases or recurring instalments of past purchases.
This authorisation can be revoked at any time, either by contacting the Owner or by changing the user settings offered by PayPal.

Retention of usage rights
Users do not acquire any rights to use the purchased Product until the total purchase price is received by the Owner.

Delivery
Delivery of digital Content
Unless otherwise stated, digital Content purchased on this Application is used on the device(s) chosen by Users.

Users acknowledge and accept that in order to use the Product, the intended device(s) and its respective software (including operating systems) must be legal, commonly used, up-to-date, and consistent with current market-standards.

Users acknowledge and accept that the ability to download the purchased Product may be limited in time and space.

Performance of services 
The purchased service shall be performed or made available within the timeframe specified on this
Application or as communicated before the order submission.
Duración del contrato
Trial period
Some features or functions of this Application may not be available to Users during the trial period.

Further conditions applicable to the trial period, including its duration, will be specified on this Application.

The trial period shall end automatically and shall not convert into any paid Product unless the User actively purchases such paid Product.

There will be no trial available for any Product and Service involving a tutor teaching live classes online. 

Trials only apply to the "Self-study" Product/Service. 
During a trial the User will have access to free sections at the beginning of the "Self-study" Product/Service. 
Trials only apply to the "Self-study" Product/Service. 
During a trial the User will have access to free sections at the beginning of the "Self-study" Product/Service. 
"Self-study" Product/Service trial will require a registration to the Application for free and the provision of personal and payment details (card details) in order to activate the purchase once the User has finished with the free sections and wishes to move forward with the full version of the course.
The trial will end and no payment will be made unless the user continues to use the non-free (“Free”) part of the service.

Users are solely responsible for the level of Course or Grammar Platform Access Pass they choose to purchase from us and a feeling that the language level is too high or too low will not be considered an adequate reason for cancellation at any other time. 
In relation to Courses, even after “confirmation of purchase” we may assess certain information provided by You to consider whether we feel a Consumer is eligible to be enrolled on the course. We may require the Consumer to undertake a test before confirming enrolment. We reserve the right to refuse enrolment on the course for any reason. If we do, we may cancel and will notify You accordingly. Where this happens, we will give You a full refund of any sums You have already paid.

Any refunds will be made using the same payment method that You used for Your purchase.

If due to a breach of Our Contract (either once or on a repeated basis) which we consider is serious or due to its frequency amounts to serious misconduct, in Our absolute discretion, we terminate Your use of the Application and Our Material, Your Account will be closed, and You will not be entitled to a refund. 
Our Contract does not govern the purchase and supply of books which, if we choose to supply them, would be transacted under a separate agreement.
Any complaints about the Application, Content and services should be [email protected].

User rights

Right of withdrawal
Unless exceptions apply, the User may be eligible to withdraw from the Contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.
Los Usuarios pueden obtener más información sobre las condiciones de desistimiento en esta sección.
Who the right of withdrawal applies to
Unless any applicable exception is mentioned below, Users who are European Consumers are granted a statutory cancellation right under EU rules, to withdraw from Contracts entered into online (distance Contracts) within the specified period applicable to their case, for any reason and without justification.
Users that do not fit this qualification, cannot benefit from the rights described in this section."
Exercising the right of withdrawal
To exercise their right of withdrawal, Users must send to the Owner an unequivocal statement of their intention to withdraw from the Contract.
To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the Contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the withdrawal period expires.
When does the withdrawal period expire?
Regarding the purchase of a service, the withdrawal period expires 14 days after the day that the Contract is entered into, unless the User has waived the withdrawal right.
In case of purchase of a digital Content not supplied in a tangible medium, the withdrawal period expires 14 days after the day that the Contract is entered into, unless the User has waived the withdrawal right.

Effects of withdrawal
Users who correctly withdraw from a Contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.
However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed.
Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the Contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. 
In any event, the User shall not incur any costs or fees as a result of such reimbursement.
 …on the purchase of services 
Where a User exercises the right of withdrawal after having requested that the service be performed before the withdrawal period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided.
Such payment shall be calculated based on the fee Contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws, compared with the full coverage of the Contract.
Exceptions from the right of withdrawal
 
• The right of withdrawal does not apply to Contracts: for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and with their acknowledgement that their right of withdrawal is thereby lost;• for the provision of services, after the service has been fully performed if the performance has begun with the consumer’s prior express consent, and with their acknowledgement that their right of withdrawal is lost once the Contract has been fully performed;
IMPORTANT: withdrawal /Cancellation and Refunds: 
In relation to Courses, even after “confirmation of purchase” we may assess certain information provided by You to consider whether we feel a Student/User is eligible to be enrolled in the course. We may require the student to undertake a test before confirming enrolment. We reserve the right to refuse enrolment on the course for any reason.
If we do, we may cancel and will notify You accordingly. Where this happens, we will give You a full refund of any sums You have already paid

The User may be entitled to cancel without reason and obtain a refund in relation to a Course or Grammar Platform Access Pass in self-study format (excluding course including live courses with tutors) if, Within 14 days of the Course starting, or within 14 days of making the purchase ( if this occurs after the Course starts), or within 14 days of the activation of the Grammar Platform Access Pass, the Student/User has not watched any of the online lesson videos AND completed (or attempted to complete) any exercises, tests, and quizzes, or otherwise demonstrated less than trivial interaction with Our Material, which Material the Student understand and expressly request is delivered and made available to You immediately. 
La solicitud anterior debe realizarse por correo electrónico dirigido a [email protected]

The User acknowledges that this delivery (and his subsequent interaction with the Material) will lead to him losing his legal right to cancel. Without prejudice to the right described above Students are solely responsible for the level (i.e, B1, B2, C1...) of the course they choose to purchase from us. Their feeling that the language level is too high or too low will not be considered an adequate reason for cancellation at any other time.

in relation to One2One classes, Users are only entitled to cancel without reason and obtain a refund if they provide us with 1 full day (meaning 24 hours as a full day), not including Saturdays and Sundays, advance notice by e-mail to [email protected] of Your inability to make the scheduled session. For example, a cancellation made on Saturday at 19:59 o’clock will only take effect from Monday at 20.01. To cancel a class on a Monday at 9.00 o’clock, a user will have to before on the prior Friday at 8.59 in the morning

Where You are a User/Student (for the avoidance of doubt, this excludes Students/Users on corporate bookings), has made a corporate booking or is a Teacher/Tutor, with a currently directly paid for Grammar Platform Access Pass, then if we unilaterally make such profoundly material changes to Our Material as to make them entirely and substantially different from those originally obtained, or entirely and permanently cease to make Our Material available to You for reasons other than breach by You or those anticipated in those T&Cs , and You contact us on [email protected] requesting cancellation, then You may be entitled to a refund subject to appropriate deductions reflecting use and value obtained.

Any such refund would be calculated based upon the price paid, being divided by the total number of days of entitlement and multiplied by the number of whole days remaining until the end of the entitlement.
The refund payment would be made no later than 14 calendar days after the date on which the Account closure/cancellation becomes effective.

Liability and indemnification

Indemnification
The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any claim or demand — including but not limited to lawyer's fees and costs — made by any third party due to or in relation with any culpable use of or connection to the Service, violation of these Terms, infringement of any third-party rights or statutory provision by the User or its affiliates, officers, directors, agents, co-branders, partners and employees to the extent allowed by applicable law.

Limitation of liability
Unless otherwise explicitly stated and without prejudice to applicable statutory product liability provisions, Users shall have no right to claim damages against the Owner (or any natural or legal person acting on its behalf).
This does not apply to damages to life, health or physical integrity, damages resulting from the breach of an essential Contractual obligation such as any obligation strictly necessary to achieve the purpose of the Contract, and/or damages resulting from intent or gross negligence, as long as this Application has been appropriately and correctly used by the User.
Unless damages have been caused by way of intent or gross negligence, or they affect life, health or physical integrity, the Owner shall only be liable to the extent of typical and foreseeable damages at the moment the Contract was entered into.In particular, within the limits stated above, the Owner shall not be liable for:
• Any loss of business opportunities and any other loss, even indirect, that may be incurred by the User (such as, but not limited to, trading losses, loss of revenue, income, profits or anticipated savings, loss of Contracts or business relationships, loss of reputation or goodwill, etc.);
• Damages or losses resulting from interruptions or malfunctions of this Application due to acts of force majeure, or unforeseen and unforeseeable events and, in any case, independent of the will and beyond the control of the Owner, such as, but not limited to, failures or disruptions of telephone or electrical lines, the Internet and / or other means of transmission, unavailability of Applications, strikes, natural disasters, viruses and cyber attacks, interruptions in the delivery of products, third-party services or Applications;
• Any losses that are not the direct consequence of a breach of the Terms by the Owner;
• Any damage, prejudice or loss occurring due to viruses or other malware contained in or connected to files available for download from the internet or via this Application. Users are responsible for implementing sufficient security measures – such as anti-viruses and firewalls to prevent any such infection or attack and for securing backup copies of all data or information exchanged via or uploaded to this Application.
Notwithstanding the above, the following limitation applies to all Users not qualifying as Consumers:
In any event of liability, the compensation may not exceed the total payments that have been, will be or would be received by the Owner from the User based on the Contract over a period of 12 months, or the period of the duration of the Agreement.
If You use the Application or Content in a way that violates the Contract, there is no limit to how much You may be liable to us for. You must also cover any costs, fees, claims, losses, damages, liabilities, etc. that are a direct or indirect result of Your breach of the Contract or the legal or intellectual property rights of a third party. 
The use of the Application and its Content does not guarantee a User/Student will pass an exam and we make no representation, warranty or guarantee as to such.
Any statement made to You by us regarding the likelihood of passing shall be treated as a matter of opinion, not a representation and shall be non-binding. Any opinions expressed by a tutor or staff of the owner represent his/her own views and opinions and not necessarily ours, and to the extent permissible by the relevant governing law we shall have no responsibility for them.

Australian Users
Limitation of liability
Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, Our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms of Use, is limited, at the Owner’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

US USERS
Disclaimer of Warranties
This Application is provided strictly on an “as is” and “as available” basis. Use of the Service is
at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly
disclaims all conditions, representations, and warranties — whether express, implied, statutory
or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a
particular purpose, or non-infringement of third-party rights. No advice or information, whether
oral or written, obtained by user from owner or through the Service will create any warranty not
expressly stated herein.
Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers,
directors, agents, co-branders, partners, suppliers and employees do not warrant that the
Content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the
Service will be available at any particular time or location, uninterrupted or secure; that any
defects or errors will be corrected; or that the Service is free of viruses or other harmful
components. Any Content downloaded or otherwise obtained through the use of the Service is
downloaded at users own risk and users shall be solely responsible for any damage to Users’
computer system or mobile device or loss of data that results from such download or Users’ use
of the Service.
The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or
service advertised or offered by a third party through the Service or any hyperlinked website or
service, and the Owner shall not be a party to or in any way monitor any transaction between
Users and third-party providers of products or services.
The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The owner cannot be held liable for any perceived or
actual damages arising from Service Content, operation, or use of this Service.
Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of
certain implied warranties. The above exclusions may not apply to Users. This Agreement gives
Users specific legal rights, and Users may also have other rights which vary from state to state.
The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by
applicable law.
Limitations of liability
To the maximum extent permitted by applicable law, in no event shall the Owner, and its
subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and
employees be liable for
• Any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
• Any damage, loss or injury resulting from hacking, tampering or other unauthorised access
or use of the Service or User account or the information contained therein;
• Any errors, mistakes, or inaccuracies of Content;
• Personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
• Any unauthorised access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
• Any interruption or cessation of transmission to or from the Service;
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
• Any errors or omissions in any Content or for any loss or damage incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available through the Service; and/or the defamatory, offensive, or illegal conduct of any User or third party.
• In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the
applicable jurisdiction whether the alleged liability is based on Contract, tort, negligence, strict
liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, therefore the above limitations or exclusions may not apply to User. The terms give
User specific legal rights, and User may also have other rights which vary from jurisdiction to
jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not
apply to the extent prohibited by applicable law.
Indemnification
The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates,
officers, directors, agents, co-branders, partners, suppliers and employees harmless from and
against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt,
and expenses, including, but not limited to, legal fees and expenses, arising from:
• User’s use of and access to the Service, including any data or Content transmitted or
received by User;
• User’s violation of these terms, including, but not limited to, User’s breach of any of the
representations and warranties set forth in these terms;
• User’s violation of any third-party rights, including, but not limited to, any right of privacy
or intellectual property rights;
• User’s violation of any statutory law, rule, or regulation;
• any Content that is submitted from User’s account, including third party access with User’s
unique username, password or other security measure, if applicable, including, but not
limited to, misleading, false, or inaccurate information;
• User’s willful misconduct; or statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law."

COMMON PROVISIONS

No Waiver
The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term."

Service interruption
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for
maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.

Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labour actions, infrastructural breakdowns or blackouts etc).

Service reselling
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Application and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.
Privacy policy
To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Application.

Intellectual property rights
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Application are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Application are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these terms
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User for the future.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

If required by applicable law, the Owner will specify the date by which the modified Terms will enter into force. (for the avoidance of doubt, this excludes Users/Consumers on corporate bookings)

Assignment of Contract
The Owner reserves the right to transfer, assign, dispose of by novation, or subContract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.
Contacts
All communications relating to the use of this Application must be sent using the contact information stated in this document.
Severability
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US Users
Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter.

These Terms will be enforced to the fullest extent permitted by law.
EU User
Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts
In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the Contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

Authoritative version of these Terms
These Terms are drawn up and revised in English. Other language versions of these Terms are provided for information purposes only. In the event of any inconsistency between different linguistic versions, the original version shall always prevail.

Governing law
These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

You agree that there shall be no challenge or impediment to Our ability to apply for injunctive remedies or relief in any jurisdiction.

Our Contract does not create any rights that are intended to be enforced by a third party.
Exception for European Consumers
However, regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, such higher standards shall prevail.

Venue of jurisdiction
The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.

Exception for European Consumers
The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.

UK Consumers
Consumers based in England and Wales may bring legal proceedings in connection with these Terms in the English and Welsh courts. Consumers based in Scotland may bring legal proceedings in connection with these Terms in either the Scottish or the English courts. Consumers based in Northern Ireland may bring legal proceedings in connection with these Terms in either the Northern Irish or the English courts.

US USERS
Each party specifically waives any right to trial by jury in any court in connection with any action or litigation. Any claims under these terms shall proceed individually and no party shall join in a class action or other proceeding with or on behalf of others.

US Users 
Surviving provisionsThis Agreement shall continue in effect until it is terminated by either this Application or the User. Upon termination, the provisions contained in these Terms that by their context are intended to survive termination or expiration will survive, including but not limited to the following: 

• The User’s grant of licences under these Terms shall survive indefinitely;
• The User’s indemnification obligations shall survive for a period of five years from the date of termination;
• The disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, shall survive indefinitely.

Dispute resolution

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
You agree that there shall be no challenge or impediment to Our ability to apply for injunctive remedies or relief in any jurisdiction.

Our Contract does not create any rights that are intended to be enforced by a third party.
Amicable dispute resolution
Users may bring any disputes to the Owner who will try to resolve them amicably.
While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of this Application or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.

The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.

The Owner will process the complaint without undue delay and within 3 days of receiving it.
Online dispute resolution for Consumers
LThe European Commission has established an online platform for alternative dispute resolutions that facilitates an out-of-court method for solving disputes related to and stemming from online sale and service Contracts.
As a result, any European Consumer or Consumer based in Norway, Iceland, or Liechtenstein can use such platform for resolving disputes stemming from Contracts which have been entered into online. The platform is available at the following link. 
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

Definitions and legal references

This Application: The property that enables the provision of the Service.
refers to:
• This Website/Application, including its subdomains and any other websites and Applications through which the Owner makes its Service available;
• Applications for mobile, tablet and other smart device systems;
• the Services;

Agreement
: Any legally binding or Contractual relationship between the Owner and the User, governed by these Terms.
Business User: Any User that does not qualify as a Consumer.

Coupon
: Any code or voucher, in print or electronic form, which allows the User to purchase the Product at a discounted price.
European (or Europe): Applies where a User is physically present or has their registered offices within the EU, regardless of nationality.
Owner (or We / Our): Indicates the natural person(s) or legal entity that provides this Application and/or the Service to Users
Product:
These consist of non-transferable privileges assigned to a named user which are supplied in exchange for a fee which is paid up-front to access some or all (dependant on what Course may be purchased) of the library of online self-study materials within Our Material known as Our‘English grammar platform’ for a certain defined access period, and participate in a series of structured and scheduled ‘group virtual tutoring sessions’ delivered over a defined period and conducted via Zoom (or an alternative third party video conference tool that we designate) available to Consumers only and which have been designed to complement and expand on self-study activity."

It can also refer to a physical goods such a a “book” or any physical support needed or required to participate in certain activities or courses

A good or service available for purchase through this Application, such as e.g. physical goods, digital files, software, booking services etc.
The sale of Products may be part of the Service.
Service: the service provided by this Application as described in these Terms and on this Application. I.e (lives classes, digital Content, services, materials and other offerings including tutoring services, free or paid for (“Our Material”) made available to You by us through or directly in connection with the Learn English Facil Website located www.learnenglishfacil.com and all associated sites linked to it (“Website”).

Terms:  
All provisions applicable to the use of this Application and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
User (or You, or Consumer): Indicates any natural person or legal entity using this Application.
Consumer, Teacher or Guest.
Consumer: Any User qualifying as a natural person who accesses goods or services for personal use, Our Contract governs use of the Application by a person who is a Consumer User and who has registered with us as a student (a “Student”), a person who is a business user and has registered with us as a teacher (“Teacher or Tutor”), and a person who is neither or a Student nor a Teacher but is visiting and interacting with Our Application, Content and services (“Guest”). 
La Política de Privacidad y Cookies también rige y se aplica a su uso del Sitio web, Aplicación, Material y Contenido, y se incorpora y forma parte de Nuestro Contrato por referencia. También puede cambiarse de vez en cuando y estos cambios surtirán efecto inmediatamente después de publicar dichos cambios en el Sitio web / la Aplicación. El incumplimiento de la política es un incumplimiento de Nuestro Contrato.

The Privacy and Cookies Policy
also governs and applies to Your use of the Application, Application, material and Content, and is incorporated into and forms part of Our Contract by reference. It may also be changed from time to time and such changes are effective immediately upon posting such changes on the Application. A breach of the policy is a breach of Our Contract.

Example withdrawal form / complain form
"Addressed to:
LEF Educational Services Ltd - 14 Orchard Close - AL1 1JP - St Albans - UK
Contact UK: +44 7930241139
I/We hereby give notice that I/we withdraw from my/Our Contract of sale of the following goods/for the
provision of the following service:
_____________________________________________ (insert a description of the goods/services that are subject to
the respective withdrawal)
Ordered on: _____________________________________________ (insert the date)
Received on: _____________________________________________ (insert the date)
Name of consumer(s):_____________________________________________
Address of consumer(s):_____________________________________________
Date: _____________________________________________
(sign if this form is notified on paper)"

Appendix A: Content or activity which is not permitted 

Anything that:
• is sexually explicit;
• is obscene, deliberately offensive, hateful, or otherwise inflammatory;
• promotes violence;
• promotes or assists in any form of unlawful activity;
• discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
• is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
• is calculated or otherwise likely to deceive;
• is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that You do not have a right to;
• misleadingly impersonates any person or otherwise misrepresents Your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of these restrictions);
• implies any form of affiliation with Our licensors where none exists;
• infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
• is in breach of any legal duty owed to a third party including, but not limited to, Contractual duties and duties of confidence.

Latest update: 04 marzo 2023

Latest update: 04 marzo 2023
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